FAQ

Q: What is your return policy? A: We accept returns within 10 days of receipt, provided the items are unused and in their original packaging. Please refer to our Refund Policy for detailed information. Q: How long does it take to process a refund? A: Once we receive and inspect your return, refunds are typically processed within 7-10 business days. The credit will be issued to your original payment method.

Q: How can I contact Frazer Beauty customer service? A: You can reach us via email at support@frazerbeauty.com or by phone at +447501255648.

Q: How do I track my order? A: Once your order has shipped, you will receive a confirmation email containing a tracking number. Use this number on the carrier's website to track your order's progress. Q: Can I change or cancel my order after it's been placed? A: We process orders quickly, but we'll do our best to accommodate any changes. Please contact us as soon as possible if you need to modify or cancel your order.

Q: Are Frazer Beauty products suitable for all skin types? A: Our products are designed to be as inclusive as possible, catering to a wide range of skin types. However, we always recommend reviewing the product ingredients and consulting with a dermatologist if you have sensitive skin or specific concerns. Q: How can I find out more about the ingredients in Frazer Beauty products? A: Each product page on our website provides a detailed list of ingredients. If you have further questions, please contact us.

Q: Do I need an account to place an order? A: No, you can check out as a guest. However, creating an account allows you to track orders, save shipping information, and access exclusive offers. Q: How do you protect my personal information? A: We take your privacy seriously and employ industry-standard security measures to protect your information. Please see our Privacy Policy for more details.

Q: Do you offer international shipping? A: Yes, we ship to select international destinations. Shipping costs and delivery times vary based on location. Please see our Shipping Policy for more details. Q: What are the shipping costs? A: Shipping costs depend on the destination and the size of your order. Costs will be calculated and displayed at checkout.